ProCount Privacy Policy

Effective date: October 2, 2026 Last updated: October 2, 2026

This Privacy Policy explains how Jack's Inventory Consulting, LLC, a California limited liability company doing business as ProCount ("ProCount," "we," "our," "us"), collects, uses and shares information in connection with:

the ProCount – Inventory Scanner iOS app (the "Scanner App");
the ProCount Financial Inventory iOS app (the "Financial App"); and
our website procountusa.com, including any count-invite pages (together with the apps, the "Services").

Part 1 applies to all Services. Part 2 adds details for the Scanner App, and Part 3 adds details for the Financial App. Our Terms of Use are at https://www.procountusa.com/terms.

Part 1: All Services

1.1 Our approach

ProCount makes business tools for counting inventory. We collect only what we need to provide the features you use, we do not sell your personal information, and we don't show ads. Much of the data in our apps is stored on your device. Information reaches us or our service providers when you use a feature that needs it, as described below.

1.2 Camera

The Scanner App uses your device camera only to scan barcodes. It doesn't take, save or transmit photographs or video recordings. Camera data is processed in real time and isn't stored locally or remotely. If the Financial App asks for camera access (for example, to scan a code), it uses the camera only for that purpose and doesn't save photos or video.

1.3 Information we may collect

Depending on which app and features you use, we may collect:

Information you enter: inventory and count data such as item names, barcodes, quantities, prices, categories, areas, store names and dates.
Account information: if you create an account or sign in, identifiers such as an account ID and, if you provide it, your name and email address.
Purchase information: if you subscribe, your plan, subscription status, trial and renewal dates, and Apple transaction identifiers. We never receive your payment card details; Apple processes all payments.
Communications: information you send when you email us or contact us through our website.
Technical information: information sent automatically when an app or browser connects to our servers or our providers' servers, such as IP address, app and operating-system version, and server log data.

We don't ask for or collect your bank or financial-account credentials, health information, or precise location, and our apps don't connect to bank accounts, point-of-sale systems or accounting software.

If you opt in to Apple's "Share with App Developers" setting, Apple may share crash and usage reports with us through App Store Connect, under Apple's privacy policy.

1.4 How we use information

We use information to: provide, operate and maintain the Services; save and, where you turn it on, back up or sync your data; create the exports and reports you request; process and verify subscriptions; secure the Services and enforce access rules; respond to support requests; fix problems and improve features; comply with law; and enforce our Terms of Use.

1.5 No sale or sharing of personal information

We do not sell, rent or trade personal, corporate or inventory data, and we don't "share" personal information for cross-context behavioral advertising (as those terms are used in the California Consumer Privacy Act).
We don't show ads in our apps, and we don't use your count data to train AI models or to build datasets or products for anyone else.

1.6 Service providers

We disclose information to service providers only as needed to run the Services, and they may use it only to provide services to us. Depending on the app and features you use, our providers may include:

Provider	What it does
Apple Inc.	App Store distribution, in-app purchases, Sign in with Apple, and the iOS share sheet, Mail and AirPrint features you choose to use. Apple's privacy policy governs Apple's own processing.
Supabase, Inc.	Database hosting, authentication, cloud storage and sync
RevenueCat, Inc.	Subscription management
Our email delivery provider	Sending emails you request from the app, such as exported files
Our website hosting providers	Hosting procountusa.com and any count-invite pages, including standard web server logs

We may also disclose information if the law requires it; to protect the rights, property or safety of ProCount, our users or others; or as part of a merger, acquisition, financing or sale of assets, in which case this Policy will continue to apply to the information transferred.

1.7 Retention

We keep information only as long as needed for the purposes in this Policy:

Data stored only on your device stays there until you delete it in the app or delete the app. Deleting an app erases the inventory data it stored locally on that device.
Account and cloud data is kept while your account is active. After you delete your account, we delete it, normally within 30 days. Residual copies in backups are removed when those backups expire on our providers' backup schedules.
Purchase records are kept as long as tax and accounting laws require.
Server and web logs are kept for our hosting providers' standard periods.

1.8 Deleting your account and data

In the app: where an app offers in-app account deletion, you can delete your account there. Part 3 describes the Financial App.
By email: you can always ask us to delete your account or data by emailing jack@procountusa.com, from the email address linked to your account if you have one, or with enough detail for us to find your data. We'll verify the request and respond within 45 days.
Subscriptions: deleting an account or an app does not cancel an Apple subscription. To cancel, open Settings › your name › Subscriptions on your iPhone.
Data on your device: you can delete it in the app or by deleting the app.

1.9 Your choices

You can view and edit your counts in the apps. To ask us to access, correct or delete other information we hold about you, email jack@procountusa.com.
You can turn off camera access and other permissions in iOS Settings. Features that need a permission will stop working without it.

1.10 California privacy rights

We offer these rights to all California residents:

Categories of personal information. Depending on the features you use, we may collect: identifiers (such as an account ID or an email address); commercial information (subscription and purchase records); customer content (the inventory and count data you enter); and internet or network activity (server logs). Sources, purposes and recipients are described in this Policy. We don't use sensitive personal information to infer characteristics about you.
No sale or sharing. We don't sell personal information or share it for cross-context behavioral advertising, so there's nothing to opt out of. We don't sell or share the personal information of consumers under 16.
Your requests. You can ask to know what personal information we've collected about you, and ask us to access, correct or delete it, by emailing jack@procountusa.com. We'll verify your identity, usually by confirming you control the account or email address, and respond within 45 days. An authorized agent may submit a request with your written permission.
No discrimination. We won't treat you differently for exercising these rights.
Shine the Light (Cal. Civ. Code §1798.83). We don't disclose personal information to third parties for their own direct-marketing purposes.

1.11 Do Not Track

We don't change our practices in response to browser "Do Not Track" signals. We don't knowingly allow third parties to collect personally identifiable information about your activities over time and across other websites for advertising through our Services.

1.12 Children

The Services are designed for business use and aren't directed to children under 13. We don't knowingly collect personal information from children under 13. If we learn that we've collected personal information from a child under 13, we'll delete it. If you believe a child has given us information, contact us at jack@procountusa.com.

1.13 Security

We use reasonable administrative, technical and physical safeguards to protect information, including encryption in transit for data sent to our servers and access controls that limit who can reach your data. No method of transmission or storage is completely secure, so please also protect your device and Apple ID.

1.14 Where data is processed

We're based in the United States. Our service providers may process information in the United States and other countries where they operate.

1.15 Changes to this Policy

We may update this Policy. We'll post the new version on this page and update the "Last updated" date. If we make material changes, we'll also give notice in the app or by email before they take effect.

1.16 Contact us

Jack's Inventory Consulting, LLC (dba ProCount) PO Box 1221, Rancho Cordova, CA 95741-1221, USA Email: jack@procountusa.com Support: https://www.procountusa.com/support

Part 2: ProCount Scanner App

2.1 Data on your device

Your scans and counts are stored on your device. Deleting the app erases the inventory data it stored locally on that device.

2.2 Accounts and sync

If you create an account or sync counts, we store your account details (such as your email address and an account ID) and your count data with our service providers, which may include Supabase (database hosting), RevenueCat (subscription management) and our email delivery provider. We use this information to sign you in, keep your data available and provide the features you use.

2.3 Exports

You can export a count as a spreadsheet file (such as Excel or CSV). Depending on the export option you use, the file is either handed to your device's email or share features, where you control where it goes, or sent by our email delivery provider to the email address you enter. When our email provider sends an export, it processes the file and the destination address only to deliver it and to keep standard delivery logs. You're responsible for entering the correct address and for confirming the export arrived.

2.4 Subscriptions

ProCount Pro is purchased through Apple. We, or RevenueCat on our behalf, receive your subscription status and related purchase details so we can unlock Pro features. We never receive your payment card details.

Part 3: ProCount Financial Inventory

3.1 Data on your device

The Financial App is designed to be used without an account. Your counts (store name, inventory date, count purpose, categories, areas, margin percentages, prices, quantities and totals) are stored on your device. Data leaves your device only if you share a report or use one of the optional features below, when available.

3.2 Reports

Reports are created on your device as PDF files and handed to the iOS share sheet, where you choose Mail, Messages, AirPrint, Files or another app. We don't send your reports. People you share reports with receive them through the apps you choose, under those apps' policies.

3.3 Sign in with Apple

When available, if you choose to sign in with Apple, we receive an Apple user identifier and, only if you choose to share them, your name and email address (which may be an Apple private-relay address). We use them to link your subscription, backups and team counts to you.

3.4 Cloud backup and sync

When available, if you turn on cloud backup or sync, or use team sharing, your count data is stored in our cloud database (Supabase), along with an account identifier and a record of who entered or changed each line and when.

3.5 Team sharing

When available, if you use team sharing:

An owner invites counters with a share link, join code or QR code. Links and codes expire after 4, 12 or 24 hours (the owner chooses), or sooner if the owner revokes access or closes the count.
Invites are sent from the owner's own phone (for example, by Messages or email). We don't send invite emails or texts.
Counters join with a display name, without needing an account or payment. A counter's display name, lines and entry times are visible to the owner and become part of the owner's count and reports. Counters see only their own lines and subtotals.

3.6 Subscriptions

When available, if you subscribe, your purchase is processed by Apple, and we, or RevenueCat on our behalf, receive your plan, status, trial and renewal dates, an app-user ID and Apple transaction identifiers. We never receive your payment card details.

3.7 Deleting Financial App data

On your device: Settings › Account › Erase all data on this device.
Your account: if you've created an account, you can delete it in the app's account settings (Settings › Account). This deletes your account and your cloud data and revokes the app's Sign in with Apple authorization. You can also request deletion by email (§1.8). Remember to cancel any Apple subscription separately.
Invited counters: you can ask us to delete your counter session by emailing jack@procountusa.com. Lines you counted, with your display name, remain part of the owner's count as the owner's business records.